Forum questions and answers

In this overview you will find questions of Ivenza users and the answers of our support team. The questions are labellen with categories. The most recent issues are on top of the list.

  1. I have some speed issues connecting to Ivenza from the US. My internet connection is okay (tested!).    Category: Visualisation
  2. POV-Ray scenes and rendered images send over instead of NFS share?    Category: Visualisation, Configuration
  3. 2D / 3D View is reset in configurator at the opening of a cabinet (by double-click)    Category: Visualisation, Configuration

I have some speed issues connecting to Ivenza from the US. My internet connection is okay (tested!).

Thanks for the speedtest results. This is really helpful. It seems that we have some latency/round-trip issues between your location and the Dutch datacentre where our demo showcase is running. We have given you access to a New York-located Ivenza server by PM. Your account should be up and running at full speed. If not, please get back to me.

Category: Visualisation

POV-Ray scenes and rendered images send over instead of NFS share?

When using an NFS share, all kinds of race conditions may occur, especially when web application and renderer application run on different VMs.

2D / 3D View is reset in configurator at the opening of a cabinet (by double-click)

This is because the double-click, for opening a design, is also handled by the camera control.