Forum questions and answers

In this overview you will find questions of Ivenza users and the answers of our support team. The questions are labellen with categories. The most recent issues are on top of the list.

  1. We have a maintenance window of 4 hours on the BizTalk environment. Can the Ivenza interfaces temporarily be stopped?    Category: ERP/WMS interfaces, Order management
  2. Ivenza has no access to Navision which leads to Tomcat crash.    Category: ERP/WMS interfaces, Order management
  3. Production order is signalling status COMPLETE while some parts are still on status ASSIGNED?    Category: ERP/WMS interfaces, Production

We have a maintenance window of 4 hours on the BizTalk environment. Can the Ivenza interfaces temporarily be stopped?

Yes that's possible. The messages intended for AX are temporarily buffered by Ivenza. If you turn on those interfaces and webservices again, all buffered events are processed at once. You will see that the order messages, completed notification messages, reschedule messages etc will be delivered to BizTalk.

Ivenza has no access to Navision which leads to Tomcat crash.

First, we must know why Ivenza cannot gain access to Dynamics NAV. Then we have to create a workaround/test to ensure that when this problem arises, Tomcat doesn't crash. We can only control the Ivenza side of the interface to Navision. We will follow up on this one.

Production order is signalling status COMPLETE while some parts are still on status ASSIGNED?

True, we can reproduce that mistake ourselves. Reporting COMPLETE may indeed happen only if all the parts are produced or picked. We will look into it. W'll be in touch.